PRIVACY POLICY

Last Updated: 26 June 2026

1. INTRODUCTION

Beauty Bulb Ltd (“Beauty Bulb”, “we”, “us” or “our”) is committed to protecting your privacy and handling your personal information fairly, lawfully and transparently.

This Privacy Policy explains how we collect, use, store, share and protect personal information when you:

visit our Website;
contact us;
enquire about our Services;
purchase or receive our Services;
register for one of our events;
attend a Beauty Bulb event;
participate in our networking or matchmaking activities;
subscribe to our marketing communications; or
otherwise engage with Beauty Bulb.

Please read this Privacy Policy carefully together with our Website Terms & Conditions and Cookie Policy.

 

2. WHO WE ARE

Beauty Bulb Ltd is a company incorporated in England and Wales.

Company Number: 11315042

Registered Office:

Millennium Court
First Avenue
Burton-On-Trent
Staffordshire
DE14 2WH
United Kingdom

For the purposes of UK data protection legislation, Beauty Bulb Ltd is the Data Controller of your personal information unless stated otherwise.

If you have any questions regarding this Privacy Policy or the way we process your personal information, you can contact us at:

Email: hello@beautybulb.co.uk

 3. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal information collected through:

• our Website;
• Beauty Bulb Live
• London;
• Beauty Bulb Live (Virtual);
• our Sales Consultancy services;
• networking and matchmaking services;
• educational workshops;
  webinars;
• marketing activities;
• business development activities;
• customer support;
• email correspondence;
• telephone conversations;
• social media interactions;
• online forms;
• surveys; and
• any other services provided by Beauty Bulb.

This Privacy Policy does not apply to third-party websites that may be linked from our Website. Those websites operate under their own privacy policies. 

4. PERSONAL INFORMATION WE COLLECT

Depending upon how you interact with Beauty Bulb, we may collect the following categories of personal information.

Identity Information Including:

• full name;
• preferred name;
• title;
• job title;
• employer;
• company name;
• business sector.
• Contact Information

 

Contact Information Including:

• email address;
• telephone number;
• business address;
• social media profiles;
• website address.
• Business Information

 

Business Information:

• company information;
• products;
• services;
• commercial interests;
• retail objectives;
• distribution objectives;
• areas of business interest.
• Event Information

 

Event Information:

Where you register for or attend one of our events, we may collect:

• registration details;
• attendee category;
• dietary requirements;
• accessibility requirements;
• meeting preferences;
• networking preferences;
• attendance history;
• event participation;
• badge information;
• meeting schedules.
• Marketing Information

 

Marketing Information Including:

• marketing preferences;
• communication preferences;
• newsletter subscriptions;
• event interests;
• campaign engagement.
• Technical Information
  
  

Technical Information Including:

• IP address;
• browser type;
• browser version;
• operating system;
• device information;
• language settings;
• time zone;
• referring website;
• pages viewed;
• session duration;
• click behaviour.
• Communications

Communications Including:

• enquiries;
• correspondence;
• survey responses;
• customer support
• communications;
• feedback;
• reviews;
• webinar participation.
• Meeting and Networking
• Information

Meeting and Networking Information

Where you participate in networking or matchmaking services we may collect:

• meeting requests;
• meeting acceptance;
• networking preferences;
• professional interests;
• categories of buyers or brands
• you wish to meet;
• interaction history.

We do not intentionally collect special category personal data unless you choose to provide it, for example where you notify us of accessibility requirements or dietary requirements relating to an event.

Please avoid sending sensitive personal information unless it is reasonably necessary.

 

5. HOW WE COLLECT YOUR PERSONAL INFORMATION

We collect personal information in a number of different ways.

Information You Provide Directly

You may provide information when you:

• complete a contact form;
• register for an event;
• submit an exhibitor application;
• register as a buyer;
• enquire about our Services;
• purchase Services;
• subscribe to our newsletters;
• download content;
• participate in webinars;
• complete surveys;
• communicate with us by email;
• speak with us by telephone;
• communicate via social media;
• meet us at exhibitions or
• networking events.

Information Collected Automatically

When you use our Website, we may automatically collect technical information through cookies and similar technologies, including:

• device information;
• browser information;
• IP address;
• usage information;
• website navigation;
• referral information;
• pages viewed;
• time spent on pages;
• interactions with Website features.

Further information is available within our Cookie Policy.

Information Received From Third Parties

We may also receive personal information from:

• your employer;
• colleagues;
• event partners;
• exhibitors;
• Retail Buyers;
• Brands;
• networking partners;
• publicly available sources;
• professional networking platforms;
• social media platforms;
• marketing partners;
• trusted service providers acting on our behalf.

Where we receive information from third parties, we process it in accordance with applicable data protection laws and this Privacy Policy.

 

6. IF YOU CHOOSE NOT TO PROVIDE INFORMATION

Where we require certain information to provide a Service, process an application, register you for an event or fulfil a Contract, failure to provide that information may prevent us from supplying the relevant Service.

We will tell you where the provision of particular information is mandatory and explain the consequences of not providing it where appropriate.

 

7. HOW WE USE YOUR PERSONAL INFORMATION

We only process your personal information where we have a lawful basis for doing so.

Depending on how you interact with Beauty Bulb, we may use your personal information to:

• respond to enquiries;
• provide our Services;
• administer customer accounts;
• register you for events;
• facilitate networking opportunities;
• introduce Brands and Retail Buyers;
• arrange meetings between participants;
• administer hosted buyer programmes;
• provide customer support;
• send event information;
• manage bookings and registrations;
• issue quotations and invoices;
• process payments made through third-party payment providers;
• improve our Website and Services;
• carry out analytics;
• personalise communications;
• administer competitions or promotions;
• send newsletters and marketing communications where permitted;
• comply with legal obligations;
  detect fraud or misuse of our Website; and
• protect our legitimate business interests.

We will never sell your personal information to third parties. 

 

8. OUR LAWFUL BASES FOR PROCESSING

Under UK data protection law, we must have a lawful basis before processing your personal information.

Depending upon the circumstances, we rely on one or more of the following lawful bases.

Performance of a Contract

Where processing is necessary to:

• provide requested Services;
• administer registrations;
• arrange meetings;
• deliver consultancy services;
• organise events;
• administer customer accounts;
• fulfil contractual obligations.
  
  

Legitimate Interests

We may process personal information where it is necessary for our legitimate business interests, including:

• developing our business;
• introducing Brands and Retail Buyers;
• operating networking events;
• improving our Website;
• improving our Services;
• maintaining customer relationships;
• responding to enquiries;
• preventing fraud;
• ensuring Website security;
• analysing Website performance;
• evaluating event performance.

Before relying on legitimate interests, we consider the potential impact upon your rights and freedoms.

Consent

We rely upon consent where required by law, including for:

• certain marketing communications;
• non-essential cookies;
• advertising cookies;
• analytics cookies where consent is required;
• other activities where consent is the appropriate legal basis.

You may withdraw your consent at any time.

Withdrawal of consent does not affect processing already carried out lawfully before withdrawal.

Legal Obligations

We may process personal information where necessary to comply with legal or regulatory obligations.

 

9. MARKETING COMMUNICATIONS

Where permitted by law, Beauty Bulb may send you information regarding:

• Beauty Bulb Live;
• exhibitions;
• networking events;
• workshops;
• consultancy services;
• industry updates;
• newsletters;
• promotional offers;
• new Services;
• relevant commercial opportunities.

Where consent is required, we will obtain it before sending electronic marketing communications.

Where permitted under the Privacy and Electronic Communications Regulations (PECR), we may also rely upon the “soft opt-in” where you have previously engaged with us regarding similar Services.

Every marketing email includes an unsubscribe link.

You may unsubscribe at any time.

Even where you opt out of marketing communications, we may continue sending important administrative communications relating to Services you have requested or Contracts you have entered into.

 

10. BEAUTY BULB LIVE

Where you register for Beauty Bulb Live, we process personal information for the purposes of:

• managing registrations;
• verifying eligibility;
• administering attendance;
• producing attendee badges;
• organising meetings;
• facilitating networking;
• providing event communications;
• managing hosted buyer programmes;
• providing customer support;
• ensuring venue safety;
• complying with legal obligations.

Certain information may be shared with trusted service providers assisting in the delivery of the event where necessary for those purposes.

 

11. NETWORKING, MATCHMAKING AND INTRODUCTIONS

One of Beauty Bulb’s core purposes is facilitating introductions between Brands, Retail Buyers, distributors, investors, sponsors, Industry Professionals and other participants.

Where you choose to participate in networking, introductions or matchmaking activities, we may process information including:

• professional profile information;
• business interests;
• product categories;
• retailer categories;
• meeting preferences;
• networking preferences;
• meeting schedules;
• participation history.

We use this information to improve the relevance of introductions and networking opportunities.

Beauty Bulb does not guarantee that introductions, meetings or commercial opportunities will result from participation.

 

12. MEETING BOOKINGS AND CONTACT SHARING

Where participants choose to:

• request meetings;
  accept meeting invitations;
• connect through our event networking platform;
• exchange contact details;
• participate in hosted meetings; or
• otherwise engage with one another through Beauty Bulb,

Relevant profile and contact information may be shared with the other participant where necessary to facilitate that interaction.

Such sharing occurs only where it is consistent with the functionality of the relevant Service and the choices made by the participants.

Once personal information has been shared between participants, each recipient becomes independently responsible for complying with applicable data protection laws in relation to their subsequent use of that information.

Beauty Bulb is not responsible for the independent processing activities of other participants following a lawful introduction.

 

13. BADGE SCANNING AND LEAD CAPTURE

At certain Beauty Bulb events, exhibitors, sponsors or authorised participants may use electronic badge scanning or similar lead capture technology.

Where you choose to allow your badge to be scanned, your contact information may be shared with the relevant exhibitor or authorised participant.

By permitting your badge to be scanned, you acknowledge that the receiving organisation becomes an independent controller of your personal information and will process that information in accordance with its own privacy practices.

Beauty Bulb is not responsible for the subsequent processing of personal information by organisations receiving information through voluntary badge scans.

 

14. WEBINARS, VIDEO MEETINGS AND VIRTUAL EVENTS

Where you participate in webinars, online meetings or virtual events organised by Beauty Bulb, we may process information including:

• registration information;
• attendance records;
• chat messages;
• questions submitted;
• polling responses;
• meeting participation;
• technical connection information.

Where recordings are made, participants will be informed in advance where reasonably practicable.

Recordings may be used for:

• training;
• customer support;
• educational content;
• promotional purposes; or
• future event access,

unless otherwise stated.

 

 15. WHO WE SHARE YOUR PERSONAL INFORMATION WITH

We only share personal information where it is necessary, lawful and proportionate to do so.

Depending upon the Services you use, we may share personal information with the following categories of recipients:

• our employees;
• contractors;
• consultants;
• temporary staff;
• professional advisers;
• accountants;
• auditors;
• legal advisers;
• insurers;
• IT support providers;
• cloud hosting providers;
• customer relationship
• management providers;
• event registration providers;
• networking and matchmaking
• platform providers;
• website hosting providers;
• payment service providers;
• marketing service providers;
• email communication providers;
• analytics providers;
• video conferencing providers;
• event venues;
• logistics providers;
• exhibitors;
• sponsors;
• Retail Buyers;
• Brands;
• trusted commercial partners;
• government authorities;
• regulators;
• law enforcement agencies; and
• courts or tribunals where required by law.

We require our service providers to process personal information only in accordance with our instructions, maintain appropriate security measures and comply with applicable data protection legislation.

We do not sell personal information to third parties.

 

16. INTERNATIONAL TRANSFERS

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will ensure that appropriate safeguards are in place in accordance with applicable data protection legislation.

These safeguards may include:

• UK International Data Transfer Agreements;
• the UK Addendum to the European Commission’s Standard Contractual Clauses;
• adequacy regulations recognised by the UK Government; or
• other lawful transfer mechanisms permitted under UK data protection law.

You may contact us if you would like further information regarding the safeguards we use.

 

17. HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including satisfying legal, regulatory, accounting and contractual requirements.

Retention periods vary depending upon the nature of the information and the Services provided.

As a general guide:

 

Information	Typical Retention Period
General enquiries	Up to 24 months
Customer records	Up to 7 years after the end of the relationship
Contracts and invoices	Up to 7 years
Event registrations	Up to 3 years
Marketing preferences	Until consent is withdrawn or no longer required
Website analytics	In accordance with the relevant cookie retention settings
Complaint records	Up to 7 years
Financial records	As required by applicable law

Where information is no longer required, we will securely delete, anonymise or otherwise dispose of it.

 

 18. HOW WE PROTECT YOUR PERSONAL INFORMATION

Beauty Bulb takes the security of personal information seriously.

We implement appropriate technical and organisational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

These measures may include:

• secure hosting;
• encrypted connections where appropriate;
• password protection;
• role-based access controls;
• staff confidentiality obligations;
• secure backups;
• monitoring of systems;
• software updates;
• cyber security controls;
  staff training.

Although we take reasonable steps to protect personal information, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Accordingly, while we use reasonable measures to protect personal information, we cannot guarantee absolute security.

 

19. AUTOMATED DECISION-MAKING

Beauty Bulb does not make decisions producing legal or similarly significant effects based solely upon automated processing.

Where technology is used to assist with networking, matchmaking or recommending meetings, these tools are intended to support participants rather than replace human judgement.

Participants remain free to decide whether or not to accept suggested meetings or introductions.

 

20. THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites operated by other organisations.

We are not responsible for:

• their content;
• privacy practices;
• security;
• cookies;
• availability; or
• terms of use.

You should review the privacy policy of any third-party website before submitting personal information.

 

21. CHILDREN

Beauty Bulb’s Services are intended primarily for businesses and adults operating within the beauty, wellness and retail sectors.

Our Website and Services are not directed towards children under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without appropriate authority, we will take reasonable steps to delete that information.

 

22. BUSINESS TRANSFERS

If Beauty Bulb sells, restructures, transfers or reorganises all or part of its business, personal information may be transferred as part of that transaction.

Where this occurs, personal information will continue to be protected in accordance with applicable data protection legislation and this Privacy Policy (or any updated policy provided by the acquiring organisation).

 

23. DATA BREACHES

Beauty Bulb maintains procedures for identifying, investigating and responding to suspected personal data breaches.

Where required by applicable law, we will notify:

• the Information Commissioner’s Office; and/or
• affected individuals,

within the applicable legal timescales.

If you believe your personal information has been compromised, please contact us immediately using the details provided at the end of this Privacy Policy.

 

24. COOKIES AND SIMILAR TECHNOLOGIES

Our Website uses cookies and similar technologies to improve your browsing experience, understand how our Website is used and help us improve our Services.

Cookies are small text files placed on your device when you visit a website.

Some cookies are essential for the operation of the Website, while others are optional and are only used with your consent where required by law.

We may use the following categories of cookies:

Strictly Necessary Cookies

These cookies are essential for the operation, security and functionality of the Website.

Without these cookies, certain parts of the Website may not function correctly.

These cookies cannot generally be disabled through our cookie management tools.

Analytics Cookies

Analytics cookies help us understand how visitors use our Website.

They allow us to analyse information such as:

• pages visited;
• visitor numbers;
• navigation routes;
• session duration;
• traffic sources; and
• Website performance.

This information helps us improve the Website and our Services.

 

Functionality Cookies

These cookies remember choices you make and help provide enhanced functionality, including remembering preferences and improving your browsing experience.

Advertising and Marketing Cookies

Where consent has been provided, we may use advertising and marketing technologies to:

• measure the effectiveness of
• campaigns;
• understand how visitors interact with our marketing;
• deliver more relevant advertising;
• build audiences for future marketing activities; and
• measure conversions.
  
  

Managing Cookies

You can manage your cookie preferences at any time using our cookie management tool where available.

You may also control cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of the Website.

Further information can be found within our Cookie Policy.

 

25. YOUR DATA PROTECTION RIGHTS

Subject to applicable law, you may have the following rights regarding your personal information.

Right of Access

You may request confirmation of whether we process your personal information and request a copy of that information.

Right to Rectification

You may ask us to correct inaccurate or incomplete personal information.

Right to Erasure

In certain circumstances, you may request that we delete your personal information.

This right is not absolute and may not apply where we are required to retain information by law or have another lawful basis for retaining it.

Right to Restrict Processing

You may request that we temporarily restrict our processing of your personal information in certain circumstances.

Right to Data Portability

Where applicable, you may request a copy of personal information you have provided to us in a structured, commonly used and machine-readable format.

Right to Object

You may object to processing based upon legitimate interests.

You also have the right to object at any time to direct marketing.

Right to Withdraw Consent

Where processing is based upon your consent, you may withdraw that consent at any time.

Withdrawal will not affect processing already carried out before consent was withdrawn.

 

26. EXERCISING YOUR RIGHTS

If you wish to exercise any of your rights, please contact us using the contact details at the end of this Privacy Policy.

We may request information to verify your identity before responding to your request.

We aim to respond to all valid requests within one month, although more complex requests may take longer where permitted by law.

No fee is normally payable.

However, we may charge a reasonable fee or refuse to act where a request is manifestly unfounded or excessive, as permitted by applicable law.

 

27. COMPLAINTS

If you have any concerns regarding how we process your personal information, we encourage you to contact us first so that we have the opportunity to resolve your concerns.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”).

The ICO’s contact details are available at:

https://ico.org.uk

Lodging a complaint with the ICO does not affect any other legal rights or remedies available to you.

 

28. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

• changes to our Services;
• changes in technology;
• changes in applicable law;
• operational developments; or
• improvements to our privacy practices.

The latest version will always be published on our Website.

The “Last Updated” date shown at the beginning of this Privacy Policy identifies the current version.

Where appropriate, we may notify you of material changes by email or through notices published on our Website.

 

29. CONTACT US

If you have any questions regarding this Privacy Policy or wish to exercise any of your data protection rights, please contact us:

Beauty Bulb Ltd

Company Number: 11315042

Registered Office:

Millennium Court
First Avenue
Burton-On-Trent
Staffordshire
DE14 2WH
United Kingdom

Email: hello@beautybulb.co.uk

Website: www.beautybulb.co.uk